My response Essay Example | Topics and Well Written Essays - 1000 words

My response - Essay Example It is a reflection of numerous economic indicators, offering an overall measure of the economic growth, competitiveness, and the living standards that are dominant in an economy. It is labor productivity which explains the basics needed to understand econmic growth and social development (Freeman). Increase in labor productivity is said to increase the standard of living in an economy. When productivity increases, the price of products and services decreases which in turns increases domestic as well as foreign consumption for those particular products and services. To meet this increase in demand, overall production increases which utilizes more use of equipment and a greater demand for workforce. Hence, employment increases, real wages of the working class grow and the overall economy flourishes (Galarneau and Dumas). The first 3 paragraphs of the article ‘One Pay Gap Shrinks, Another Grows’ basically tells about how income distribution has not been equal. It is said that the major argument is not whether men have done better than women or vice versa. It is true that women are winning the race of obtaining college diplomas and male high school dropouts are at the top of those suffering the repercussions of the poor job situation. However, it is not only the education system that needs to be revised for better income distribution. The question that matters and need to be answered is ‘why the median worker hasn’t earned more’. There certainly has been an increase in overall wages, but this increase is very moderate. It is also believed that productivity is good but not at par with growth 1947-1963. According to the sources, the bottom 80% of the people would have had $670 billion more of what they have now if the growth rate would had been constant from 60s. This means that the growth rate is perfectly fine but the income has not been distributed equally.

Psycology in Education Essay Example | Topics and Well Written Essays - 3500 words

Psycology in Education - Essay Example I remember how one of the science teachers in my elementary school used classical conditioning to develop a positive learning environment. When teachers scold young learners despite the fact that they may be having psychological problems, anxiety shows whenever teacher enters the classroom. By using the effective tool of classical conditioning, as a teacher I will try eliminating the link between my students’ bad past learning experiences and anxiety. For this, I will first assess the general outlook and mood of every young learner for applying myriad psychological techniques later in order to remove the weaknesses I might notice in them. Then, I will subtly pair the stimulus of test with encouraging words so that the anxiety my students might feel upon being asked a question could get replaced with positive conditioned response of confidence. That is how I deem classical conditioning to act as a benefit for me because I think it will help me remove negative stimuli to develop positive behavior. Now, instrumental conditioning is another development theory and the probability of how long this tool could last when applied to education could depend on the severity of reward or punishment. Instrumental conditioning can be used to both strengthen and repress a certain good or bad behavior by way of encouragement or reprimand, respectively. I find it to be relevant in my instructional setting because from my own past learning experience I have learned that teachers can play a huge role in either repressing or strengthening a certain behavior in the classroom. Some of my students might have an annoying habit of talking incessantly in the classroom and showing aggression when reprimanded... This paper approves that authoritarian teaching style proves to be toxic for the diverse learners as challenges are not handled appropriately and objectives fail to be met. That is why I intend to develop a learning activity for my instructional setting that would adhere to the learner-centered approach. I will use the learner-centered instruction strategy of problem-based thinking to serve as the backbone of my learning activity devised for the 9th graders in custody. Problem-based learning challenges the students to work in team so that everyone develops the ability to relate with people and social anxiety could be reduced. A learning activity in which puzzling questions are directed at the learners in the hope that they collaborate with one another energetically to solve different dilemmas would suit my instructional setting the most. This paper makes a conclusion that In response to this type of learning activity, my students will learn to enjoy the benefits of increased cooperation and find answers to certain problems they might come across during the learning process by themselves. There will be heightened curiosity to find answers, increased mental stimulation, and strengthened academic interest to participate. All these features form highly important elements of problem-based learning. Students feel more engaged in the classroom and remain more interested during the lectures when presented with some effective problem-based learning questions which should be preferably puzzling in nature.

Liberal Principles and Minority Rights Essay Example for Free

Liberal Principles and Minority Rights Essay Liberal Principles and Minority Rights BY shax0521 We live in a world with differences, biases and hindrances we tend to take into account to be able to cope up with the changes happening around us. These differences could be between races,religion, culture, language, etc. But within a country, these differences also exist. Most countries are composed of diversed culture that divides the society to the majority and the minorities that establishes cultural differences related problems. It is often heard that minorities are deprived from certain freedom and the majority avails most of the best previleges that could e given. Minorities are often Judged by different steoreotypes and prejudices that establishes conflict between the groups. The main point of Prof. Hans Ingvar Roth, head of the sweden research team of the University of Lund in his article Liberal Principles and Minority rights, minority groups particularly in a liberal democratic society should be able to deal with the existing problems confronting their existence and culture in relation to the liberal principles through group-targeted measures. These group-targeted measures will be further explained throughout the article critique. The purpose of this paper is to give a brief summary of Roths article Liberal Principles and Minority Rights, what are the liberal principles of a liberal democratic society how it affects the condition of the minorities and my point of view as a reader. It will also tackle the different features of a liberal society, the problems encountered by minorities and the possible solution to the problems. In other words, the life of the minorities in a liberal democratic society. According to Roth, inequalities in modern western societies are faced by the inorities particularly ethnic, racial and religious which sometimes seen to result to discrimination. The minorities are confronted by social, political and cultural inequalities which were percieved to be the consequences as a memberofa liberal democratic society. Moreover, the majority enjoys the benefits and priveleges that were given by the society. In relation to this, to know the reason why these inequalities occur, we must know the grass roots of this condition. Roth stated in his article his definition ofa liberal democratic society. According to him, a liberal democratic society is charcterized by the certain institutions or norms that are seen among many of its citizens as essential guidelines for the organization of society. A liberal democratic society has its liberal principles namely, majoritarian democracy, free moblity, market economy, meritocracy and neutrality. The first principle is the majoritarian democracy or the rule of many . This concept of democracy implies disadvantages to the minorities because literally, it shows how minorities are outnumbered by the majority in terms of their cultural survival. As stated in the article, this idea of democracy have serious consequences for defenseless minorities. Furthermore, another liberal principle which is a burden to minorities is free mobility where people get to move freely without any intent hindrances but it has its limit in reality. Roth expounded it as the ideal of open borders for refugees from non- european countries in contrast to the migration policies implemented on various principle is the easy access of majority population into minority territories that could threaten the cultural survivability of the latter which is also dependent upon its eography. Moreover, the market economy as a principle which assumes freedom of choice that is considered to be the prevailing model for arranging economic activities systems in liberal societies. Roth added that according to many of his critics, the market economy could lead the majority to cultural supremacy over the minorities where the former has more access to important resources that could affect the cultural life of a country. It is considered to be the most efficient among other economic systems. Another liberal principle is meritocracy. According to Roth, merit should administer the appropriation of employment and places in higher education. This implies that the majority will dominate the labour-market of the society and eventually earn the highest ranks in offices. This would result to the alienation of the minorities in any encounter of several forms of higher education because the majority gets the best priveleges they could have in the society. In addition, Roth cited another principle which is neutrality or even-handedness. This occurs when the government doesnt interfere with certain policy decisions uided by religious views or substantial philiosophies of life and this kind of action implies contradiction to relgious minorities and securalism in some way influence the society. The abovementioned principles in any circumstances could stand in conflict with one another. As we have tackled the 5 principles of a liberal democratic society, it is also important to know some features of this kind of society which could have significant consequences on the cultural standing of different minorities in the society. The first feature is lingua franca which refers to having a common language in the society for he people have one language they could use to communicate with each other. Roth stated in his article that the language is an important element for the cultural identity of a group. Eventually, the language of the majority will be the lingua franca due to its long history in the country and the minorities must accept it and use to be able to communicate with others. However, this doesnt mean that the languages from the minorities cannot be recognized as official languages in significant bailiwick of society such as education or law. Another feature of a liberal democratic society is nation building. Roth referred it as the creation of various institutions, traditions and spheres of society in which it will be affected by the long history of the majority group. In this case, it stresses that even without ethnic or cultural nationalism; the majority culture is advantageous because of its historical standing in the society. According to Roth, cultural preservation of minority groups depend on the members itself. They should have the best interest in maintaining and preserving their culture. A part from Roths article tackled about the shared values in the ulticultural debate for minority rights where possessing a secure cultural belonging could be valuable in a way that it is an important condition to an individual well being or it could be a crucial part of a ones personal identity or as a framework adapting the majoritys culture and integration or affiliate with the majority on the other side. However, they have one common view that minority groups should not face anu unfair or excessive burdens in maintaining their cultures. Furthermore, if a minority group had encountered am intense discrimination from the other groups in he society, they should pay for the serious cultural disadvantage that the minority group faces. In other words, cultural diversity should be reagarded as a valuable objective for the whole society and a shared public responsibility to secure the preservation of the minority culture. However, if a certain minority in question have encountered no grim history of discrimination, and its cultural changes was due to voluntary change of its own members, it conditions become more unclear. The members itself should pay the price of maintaining or preserving their culture given hat they have been attracted to the majority culture. In addition, the majority is not coerced to share a costs of preserving that particular minority. As discussed earlier, there are ethnic and religious minorities in a society and their situation could be less favourable in certain conditions. Roth emphasized in his article that cultural influence by the majority usually occurs to the minorities that live in so-called open agricultural territories, small in size and the history of discrimination. Furthermore, it was stressed that shared language, religion and a istory of discrimination or an idea of geographical location make the minorit group maintain their culture. There are minority groups that prefer to attain independence and others to lower their claims and instead strive for various forms of cultural autonomy. In the entire article, the two main problems of minorities in relation to the liberal principles are cultural preservation and problems of integration. According to him, problems of preservation arise when liberal principles such as free mobility and the endorsement of a market economy may threaten a traditional form of community life. Due to the dominance of the majority in terms of size, resources and historical standing, these principles work to their cultural advantage. Furthermore, the practice of having a lingua franca gives more disadvantage to the minorities in terms of preservation of their own language. The abovementioned problems has its group-targeted measures so that the minority culture will survive. These are metaphors the fence, the ladder, the springboard and the plane. With these meaures, there could be a continous existence of minority groups in liberal democratic societies. Through the fence it ould take form of exceptions from laws that burden traditional cultural practices or even property rights that would prevent majority population from buying lands from the minority territories. In addition, Roth used the cultural autonomy with regards to certain forms of legislation such as family as an example of a fence which protects the minority from being influenced by the family customs of the majority. Another measure is the ladder wherein group representation should be practiced by religious and ethnic groups in order to have a level of representation in the society. This metaphor can neutralize and attenuate unfair thresholds or hindrances such as blind spots, various forms of animosity, stereotypes and nepotism. To be able to gain entrance in the main sphere of society in spite of the diminish this hindrances in the remote future. The first measure or method is called the springboard that would present opportunities to minorities such as labour market and higher education in instances that they face discrimination and prJudices in the society. According to Roth, the springboard is not enough for minorities to be able to enter to such society that is hy the plane was created. It is considered to be the supplementary method of the springboard. It aims to alter engrained and stubborn attitudes and habits among the majority population through information campaigns and cross-cultural meeting places. From what I understand in the Roths article, inequalities of minorities in the society are caused by the liberal principles. I agree on it due to the different situations presented in the article. These principles namely majoritarian democracy, free mobility, meritocracy, market economy and neutrality are advantageous to the ajority population and affect the minoritys cultural preservation. The articles premises are still valid according to the current situations in most western countries. His interpretation of the evidences presented were likely to lead us to the same conclusion that the liberal principles should be improved rather than to replace them with something different in order to solve such inequalities in such society. His arguments regarding the disadvantages of the minorities in the society such as the lingua franca where the majoritys language will be the official language of the ociety and meritocracy where the majority gets the highest ranks in the offices had the biggest impact to me which I agree on. If we compare it to the philippines, a non- liberal democratic country but compose of a majority and minorities, due to the geographical boundary and size of population of christians with tagalog as their language is considered to be the official language of the country, officially called as Filipino and in terms of meritocracy, the muslims as a minority experience biases regarding employment in government and other fields of offices because of different stereotypes, prejudices and discrimination.

The Express Transportation And Logistics Industry Commerce Essay

The Express Transportation And Logistics Industry Commerce Essay Using examples from FedEx Corporation and your own research on the Global Transportation and Logistics Industry, critically evaluate the: Strategic Vision and visionary Leadership behind FedEx Corporation Federal Express is a global express transportation and logistics company that offers customers a single source for global shipping, logistics, and supply chain solutions. It was founded in 1973 by Frederick W. Smith. Since its inception FedEx pioneered the express delivery industry. The company focused on the core business of express delivery and provided overnight delivery services to the customers globally. However, the transformation of businesses and customers from old economy to the new economy forced FedEx to reposition itself from overnight delivery service to a one-stop-shop for the entire logistics requirement of the business. The company became the logistics service provider of leading organizations, like, General Motors. Background: During the late 1960s, Frederick Smith (Smith) chanced upon an idea to start an airline courier company. During this period, it was common practice to send packages as cargo on commercial carriers like American, United or Delta Airlines. This practice had a number of drawbacks because passenger airlines usually operated during the daytime and were grounded at night. In addition, freight forwarders (the company responsible for carrying the packages from the airport to the destination address) usually did not offer home delivery. Smith felt the need to start an airline courier company that would address all these problems. During his college years, he recognized that the United States was becoming a service-oriented economy and needed a reliable, overnight delivery service company designed to solely transport packages and documents. He wrote a Yale term paper on this idea, and received C grade. His professor thought it would never work. Fortunately for Frederick Smith, he didnt take it to heart and ended up building that company he dreamed of.Smith found investors willing to contribute $40 million, used $8 million in family money, and received bank financing. He started Federal Express with over $80 million, making it the largest company of its time ever funded by venture capital. In the last 36 years, FedEx has expanded horizontally with its five subsidiaries to include FedEx Express (formerly Federal Express), FedEx Ground (formerly Roadway Package System), FedEx Custom Critical (formerly Roberts Express), FedEx Logistics (formerly Caliber Logistics), and Viking Freight. As a result, the FedEx family has been able to compete collectively in the express transportation and logistics industries. FedExs strategy is to corroborate on selling and synergies for all FedEx companies, but run operations separately and keep each companys strengths and markets separate. Today, services offered by FedEx include worldwide express delivery, ground small-parcel delivery, less-than-truckload freight delivery, and global logistics, supply chain management, and electronic commerce solutions. Federal Express is the worlds largest package delivery company today. FedEx began its operations with the sole focus of improving customer segmentation, pricing and quality of services for the overnight delivery market in the United States. Since then, it has grown to provide leading document and freight services for the entire North America and for over 212 countries abroad. Federal Express Corporation had the visionary leadership to become the first mover in the express transportation and logistics industry leaving FedEx with one source of differentiation: their ability to help in the control of the entire supply chain management. FedEx Firsts Company dedicated to overnight package delivery Offer next-day delivery by 10h30 Offer Saturday deliveries Offer a time definitive service for freight Money-back guarantees and free proof of performance services that now extend to its worldwide network The companys ability to use technology and create its own supply of resources has made it difficult for competitors to match the companys standards for service.FedEx has been successful mainly because of their technological advancements. Technology has allowed them to have superior customer service and quality that was unparalleled by any company. No company was able to offer overnight delivery of packages with the speed and precision that Federal Express did. FedExs modeling capability gave them a competitive advantage as they implemented new methods and technology. They currently have a SuperHub with several regional hubs and packages are managed and tracked by a system called COSMOS. COSMOS Customers, Operations and Services Master Online System, a centralized computer system to manage people, packages, vehicles and weather scenarios in real time. This system allowed customers to know where their packages are at all times and was later integrated for web use, allowing customers to track packages over the Internet. In addition, the customized delivery service of the company is unique in the market. Mission Statement The Mission Statement of FedEx is to produce superior financial returns for stockholders, by providing high value-added logistics, transportation and related information services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its employees, partners and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards. This mission statement shows that FedEx has a clear focus. (1) The main focus is to bring returns to stockholders. (2) They will emphasize adding value above and beyond just their service of transporting an object from one place to another. (3) Their focus of operations will be logistics, transportation, and related information. This mission statement is focused enough to keep FedEx from diversifying into for example, food products; yet vague enough to allow growth in all of those areas.   Philosophy Federal Express holds a People-Service-Profit philosophy. The People goal is the continuous improvement of managements leadership. The Service standard is 100 percent customer satisfaction. The Profit goal is much like any other companys goal, and is essential to long-term viability. This philosophy governs how FedEx runs its business, and defines strategies. Federal Express Five-Point Strategy Federal Express has five strategies that govern business tactics. These are to improve service levels, lower unit costs, establish international leadership and sustain profitability, get closer to the customer, and maintain the People-Service-Profit Philosophy. The unique FedEx operating strategy works seamlessly and simultaneously on three levels. Compete collectively  by standing as one brand worldwide and speaking with one voice. Operate independently  by focusing on our independent networks to meet distinct customer needs. Manage collaboratively  by working together to sustain loyal relationships with our workforce, customers and investors. Values People: We value our people and promote diversity in our workplace and in our thinking. Service: Our absolutely, positively spirit puts our customers at the heart of everything we do. Innovation: We invent and inspire the services and technologies that improve the way we work and live. Integrity: We manage our operations, finances and services with honesty, efficiency and reliability. Responsibility: We champion safe and healthy environments for the communities in which we live and work. Loyalty: We earn the respect and confidence of our FedEx people, customers and investors every day, in everything we do Transportation and logistics infrastructure within FedEx Corporation FedEx started its operation by sending eight packages on the first night, of which 7 were trial run addresses from one employee to another. The company has since grown to handling an astonishing 9.8 million shipments per day. An overview of FedExs Infrastructure: Handling 9.8 million shipments per day More than 700 aero planes, Daily lift capacity of 12 million kilograms Servicing more than 220 countries through 375 airports Workforce of more than 140,000 permanent employees worldwide 500,000 calls are dealt with professionally With this Infrastructure and new ones being added over time , the Purple Promise of I will make every FedEx experience outstanding is achieved with the collection and delivery of each shipment. Physical goods when transported over trucks on a highway usually travel the most frequented routes. But as more vehicles start traversing that highway, and as the trips become longer, packages get delayed, go astray, arrive spoiled, or dont arrive at all. To solve this problem, faster, more attentive carriers with their own hardware and infrastructure came into being: FedEx, UPS, Airborne Express, and so on. These new carriers pay attention to speed, tracking, billing, quality of service and automation. They also devised systems that didnt travel through the middle of town, except for final delivery, and didnt change hands en route. And finally, they offered lots of optional services to make life easier for both shipper and recipient. Home delivery infrastructure: As part of Infrastructure expansion plans of its U.S. delivery network, FedEx Corp. will add another 9 distribution hubs, bringing its total number of hubs to 39. In addition, a new home-delivery facility planned for Florida will be able to process more than 10,000 packages per hour. The three hubs that are under construction are in Dallas, Cincinnati and Hagerstown, MD, the fourth hub in Memphis, TN. The hub expansion project will also expand the 30 existing hubs; this will nearly double the companys average daily hub package volume capacity by the end of its 2010 fiscal year. The expansion project will support a sharp growth in FedExs shipments to consumers on behalf of online retailers. The new Florida satellite distribution center, in Pompano Beach near Fort Lauderdale, will be three times the size of the two existing facilities combined, and will open with a workforce of approximately 356 employees and independent contractors, an increase from the current combined figure of 200 employees and independent contractors. FedEx Smart Posts best-of-breed technology ensures swift package processing and delivery. This technology provides shipment visibility throughout the delivery process of the packages while they are en route to their destinations. This enables to know always where the packages are and where theyre going next. Advanced control systems, sophisticated automated sorters, and state-of-the-art data-collection devices enable FedEx to collect detailed information about every package. And the highly proficient logistics team is fully equipped to sort hundreds of thousands of packages each day. The client tools are housed on a secure Web site, customized to meet the unique needs of each client. These tools provide timely access to package delivery information, logistics analysis, manifest detail, and billing statements, as well as the ability to create necessary reports needed in planning the package delivery strategy. As a leader in the package delivery industry, FedEx provides with data and reporting needed to examine and enhance logistics operations on an ongoing basis. Virtual information infrastructure at FedEx Corporation. Though FedEx began as an express air delivery company in the early 1970s, it has successfully transformed itself into an integrated transportation and logistics service provider. A major part of FedExs success is directly attributed to its committed use of information technology (IT). IT has not only facilitated its business processes like operations, customer service and employee training but also integrated its information network with that of its clients to provide them with seamless logistic and supply chain solutions. Dennis Jones, former Chief Information Officer (CIO) of FedEx says IT (information technology) is a function that has a strategic value because the essence of our business is taking a basic service and adding information technology services to transform into a value added product. And that is very important. Any company can move freight from point A to point B. But the way you make it a valuable product to your customer is to wrap it with intensive information technology capabilities. Leveraging Information Technology In the late 1970s, FedEx saw a great benefit in using IT to simplify its business processes. Smith had very early on understood that speed, reliability and customer service was an essential factor for success in the global transportation industry. IT in Human Resources FedEx had in place Interactive Video Instructions (IVI) that allowed employees to take advantage of slack periods to train themselves at any time of the day. The program was used for training and test preparation (Customer service employees at FedEx were tested twice a year on job knowledge). IT in Customer Service FedEx also used IT to improve upon its customer service, by monitoring various aspects of a customers transaction. The goal was to achieve 100% accuracy, quality, and customer satisfaction on all transactions. One such system that FedEx used was the Service Quality index (SQI) that quantified every part of a transaction like Was the package undamaged? Was the customer billed correctly? Using the Internet The widespread use of the Internet from the early 1990s threw open significant opportunities for FedEx. Since the company already had an EDI based system on which it had spent a lot of money, FedEx decided to use a combination of Internet and the EDI. One example was the implementation done for the purchasing of products. FedEx purchased a product from a company called Ariba. Ariba was a requisitioning system that was housed on the FedEx intranet. The system was set up so that suppliers could maintain a database of catalogs that could be accessed by any FedEx employee. The company website hosts more than 6.3 million unique visitors per month and handles on an average over 2.4 million package tracking requests daily. More than 2 million customers connected with the company electronically every day, and electronic transactions accounted for almost two-thirds of the more than five million shipments FedEx delivered daily. FedEx operates one of the worlds largest computer and telecommunications networks- more than 75,000-networked computers and thousands of hand-held computers that recorded and tracked shipments. FedExs data center processes more than 20 million information management system transactions daily, more than any other US company. The company is involved in connecting 39 hubs across the globe, operating 677 planes and 90,000 vehicles, monitoring 200,000 employees and delivering six million packages daily in 220 countries where every second was important. This is the FEDEX EDGE, for which the company is known for. FedEx transformed both customer and business transportation model with higher speed, reliability, application of information technology, improved material handling system and streamlined logistics network. The company popularized the concepts of just-in-time and build-to-order which reduced customers lead time and increased productivity. Apart from venturing into logistics solution provider the company was able to maintain its leadership position in small package and light freight market through its unique hub and spoke model. The role information technology has played in FedExs strategy is exciting. By using IT as a major part of its business, FedEx has reached an almost entirely new group of people. It has maintained its reputation and increased its business at the same time. IT has created a greater opportunity for customers in the global market. They can now request service, pay for that service, and track the package online. Customers no longer need to speak to FedEx. They are now free to order as they need, twenty-four hours per day, seven days per week. Because of this, FedExs strategy has changed. It is now focused on the use of the Internet and other technological advances. Because this is such a critical aspect of the strategy, the implementation of the strategy had to be almost immediate. To compete with other major businesses in the industry, FedEx had to provide a service to customers that could be accessed using technology. They also had to provide a package tracking service. As they develope d this service, their reputation and business grew. FedEx has done several things with its value chain to develop new business. First they have always recognized the need to have technology and IT work to communicate the logistics that they run. They have developed internet technologies that work simply and efficiently to enable customers and sellers to use FedEx as a go between. This has enabled many companies to integrate FedEx technology into their own web sites for customers to use. Question Two: Branding and business structure up until 19 January 2000 Using information from the case study and your own research, critically evaluate the benefits and limitations of Merger and Acquisition (MA) strategies in the Global Transportation and Logistics Industry. Discuss how FedEx Corporation managed the acquisition of Caliber Systems in 1998, and determine whether or not the acquisition of Caliber Systems was a success or failure? Mergers acquisitions in the Transportation Logistics industry The Transport and Logistics (TL) sector is characterized by a significant level of privatisation, finance-raising and merger and acquisition activity. Transactions are often complex and impacted by the regulatory environment, competition issues, or need for contracted subsidies to support operations. We have witnessed many privatizations of bus companies, ports and airports which have created successful private sector groups that have continued to grow via further acquisitions. In other segments there is ongoing global consolidation within and between operators from the courier, parcel, freight forwarding and contract logistics arenas. Postal organizations and railway companies that have historically been more nationally oriented are now seeking opportunities to expand into cross-border markets driven by a more commercial focus and liberal regulatory regime. Transportation Logistics The Transportation Logistics (TL) industry forms the backbone of global supply chains. Postal operators as well as large logistics providers play a dominant role as key stakeholders in the TL industry. In recent years some former national Posts have undergone an extensive transformation to emerge as multinational providers of complex logistics and financial services. These evolved entities face new competition in their core markets of mail delivery through the liberalization of markets and privatization. At the same time, former Posts may be able to leverage their years of experience in collecting, processing, transporting and delivering national and international mail in order to develop and provide a broader palette of logistics based services, upstream with direct mail activities and downstream with package delivery and payment services. Further, many existing logistics and express companies have expanded well beyond simple delivery services and are now managing all aspects of the supply chain. These ongoing trends have changed the face of an industry which has become increasingly focused on serving customers in all parts of the world. Mergers and Acquisitions: Three types Merger: A transaction where two firms agree to integrate their operations on a relatively coequal basis because they have resources and capabilities that together may create a stronger competitive advantage. Acquisition: A transaction where one firm buys another firm with the intent of more effectively using a core competence by making the acquired firm a subsidiary within its portfolio of businesses. Takeover: An acquisition where the target firm did not solicit the bid of the acquiring firm. Problems in Achieving Success Integration Difficulties/Cultures Inadequate evaluation of target Too much diversification Large or extraordinary debt Inability to achieve synergy Managers overly focused on acquisitions Too large Increased market power Overcome ent entry barriers Lower risk compared to developing new products Cost of new product development Increased speed to market Increased diversification Avoid excessive competition Acquisitions Reasons for Acquisitions Benefits of Acquisitions Increased Market Power: Acquisition intended to reduce the competitive balance of the industry Overcome Barriers to Entry: Acquisitions overcome costly barriers to entry which may make start-ups economically unattractive Lower Cost and Risk of New Product Development: Buying established businesses reduces risk of start-up ventures Increased Speed to Market: Closely related to Barriers to Entry, allows market entry in a more timely fashion Diversification: Quick way to move into businesses when firm currently lacks experience and depth in industry Reshaping Competitive Scope: Firms may use acquisitions to restrict its dependence on a single or a few products or markets Problems with Acquisitions Only a financial team assembled and they make the decision (should have two teams: one financial and one organizational where the organizational Team says Yes or No Integration Difficulties: Differing financial and control systems can make integration of firms difficult Inadequate Evaluation of Target: Winners Curse bid causes acquirer to overpay for firm Large or Extraordinary Debt: Costly debt can create onerous burden on cash outflows Inability to Achieve Synergy: Justifying acquisitions can increase estimate of expected benefits Overly Diversified: Acquirer doesnt have expertise required to manage unrelated businesses Managers Overly Focused on Acquisitions: Managers may fail to objectively assess the value of outcomes achieved through the firms acquisition strategy Too Large: Large bureaucracy reduces innovation and flexibility FedEx Corporation has made 31 acquisitions while taking stakes in 3 companies. FedEx Corporation has 22 divestitures during this period. FedEx-Caliber Merger: Reason for Merger: FedEx and Caliber believe that the combination of the two companies will permit their customers to take advantage of a broader portfolio of services and choices at a level of excellence unmatched by any competitor. Stockholders of both companies will become stockholders of a $15 billion powerhouse in global transportation and logistics. When FedEx announced in October 1997 that it was buying Caliber System for $2.4 billion, observers warned that the merger could disrupt FedExs already profitable express shipping business. Observers were wrong. FedEx finalized its Caliber System merger in January 1998, and by the end of that year, the new company, FDX, was posting a seven percent increase over the same quarter the year before. Domestic income grew 30 percent that period, from $168 million to $217 million. The company claimed that its tough cost controls and low fuel prices contributed to this short-term growth. FedEx subsidiaries that came from Caliber Systems also grew. RPS, the largest subsidiary besides FedEx, grew 14 percent for the period, while Viking Freight grew seven percent. In the long-run, the merger strengthened FedExs overall health. UPS largely rebounded from a crippling 15-day strike in 1997, and now the two companies compete head-to-head for the express-shipping business in most markets. While FedEx does battle, several smaller companies continue their reliable service for niche markets, such as logistics operations, business-to-business transportation, overseas shipping, and small package delivery. FedEx has ensured its long-term survival by buying several of these smaller companies. After the Caliber System merger, FedEx included six operating divisions: FedEx; RPS, the second-largest small-package shipping business; Roberts Express, the worlds largest express trucking firm; Viking Freight, a leading regional trucking company; Caliber Logistics, a logistics outsourcing firm; and Caliber Technology, an order fulfillment operation. Question Three: Events leading up to the January 2000 reorganisation Using appropriate examples from FedEx Corporation, critically evaluate FedExs financial and non-financial performance in the context of developments in the Internet market and e-tailing up to the January 2000 reorganisation. Financial Performance Analysis FedEx has an impressive performance record. In 1998 they had revenues of $15.9 billion grown 15 percent from 1997. Sales have been growing steadily for the past five years. The net income, though, isnt that impressive. It even declined in 1997, from the rising fuel costs during that year. However, in 1998 it grew from $200,000 to $500,000. That could be from reduction in operating costs, or from the acquisition of the subsidiaries which had lower operating costs compared to Federal Express. FedExs financial statements shows that its assets have not been utilized as well as other firms in their industry, but their profitability is better than other industry firms. Still they must decrease selling and administrative expenses while increasing sales. Many of their technological advancements have been financed primarily with internal cash, which decreases long-term debt. Future assets possibly and should be invested in the international market and new businesses, while still investing a decent percentage for technological advancements. Today FedEx has a competitive advantage over other firms and if they continue the practices that they have in the past, while also opening up to new ideas, FedEx will remain a powerhouse in the package delivery industry. The financial ratios for FedEx clearly show that it is the market leader in this industry, have outstanding sales, a healthy profit, and a safe amount of debt. These ratios over time show a steady increase, except for year 1997, where fuel costs hurt FedEx deeply. Company Analysis In this section we shall discuss FedExs strengths and weaknesses as a company, opportunities and threats. S.W.O.T. Analysis Company Strengths and Resource Capabilities: Globalism: Federal Express operates on a global scale in 211 countries. They provide services that appeal to most of the world, realize tremendous revenues and also achieve global economies of scale. Innovation: Federal Express took airplanes and trucks and used them differently than any other company before them. This is innovation. They have first-mover advantage in name recognition because of this innovation. This has helped them to remain the industry leader since 1973. Technology and Communication: Federal Express uses and continues to search for new technology. They allow spending of $1billion a year, 10% of total revenues, for information technology. That commitment keeps customers from switching to other providers. Federal Express also has excellent communication with their customers. They use tracking devices on all shipments, and customers can find out where their shipment is through many different avenues including a user-friendly Web site. Federal Express customers are assured that FedEx will always be on top of technology. Strategic Vision: Federal Express will always have competent top managers in charge of strategic direction. Frederick Smith built an industry leader, and kept it in that position since 1973. First-Mover Advantage: Federal Express has had first-mover advantage in several areas. (1) Being a global express transportation company. (2) Advanced technology and communication throughout the companys operations. (3) Incorporating smaller companies with similar operations under its belt to synergize and control more of the market. Strong Brand Image: In 1990, Federal Express became the first company awarded the Malcolm Baldrige National Quality Award in the service category. In 1994, Federal Express became the first global express transportation company to obtain simultaneous system-wide ISO 9001 certification in international quality standards. Federal Express has also developed their own quality system that matches their customers standards. Company Weaknesses and Resource Deficiencies: Rising Prices: Federal Express prices are above their competitors. This can be a weakness if their customers do not perceive a difference between Federal Express and its competitors services. Labor Disputes with Pilots: Federal Express pilots have formed the Fedex Pilots Association. This organization demanded changes in the pilots salaries, retirement benefits, and the fact that Federal Express outsources some foreign flights instead of giving their own pilots the job. The pilots have a Web site where news is posted and feelings are discussed. During the busy Christmas season in 1998, the pilots threatened to strike. Federal Express and the Fedex Pilots Association have developed a tentative agreement, which is published on the pilots Web site. However, the pilots do not believe this agreement fully meets their expectations. This dispute is definitely an internal weakness for Federal Express, considering they have 3,500 pilots employed with them. Their operations would suffer if there were strikes. When UPS employees went on strike in 1997, Federal Express took the extra 800,000 shipments a day. If Federal Express employees went on strike, their competitors could gain an advantage. Running Subsidiaries Separately: FDX has deliberately chosen to keep their companies separate. In FDXs 1998 Annual Report, CEO Frederick Smith states, Simply layering the unique resource and operating requirements of a time-definite, global, express-delivery network onto a day-definite, ground small-package network would surely result in diminished service quality and increased costs. Under the FDX umbrella, we will leverage our shared strengths while operating each delivery network independently, with each focused on its respective markets. Frederick Smith is confident this will be a strength, instead of a weakness. Time will tell. Company Opportunities: Expansion Globally: Federal Express can continue to expand globally, including the other companies under FedEX. Expansion Internally: Federal Express can continue to acquire more companies, and expand into new technologies or areas in their industry. Run Subsidiaries Together: If FDX doe

Strive for Equality Essay -- American History, Discrimination, Women

Strive for Equality It is stated in the Equal Rights Amendment that â€Å"Equality of Rights under the law shall not be denied or abridged by the United States or any state on account of sex†. Still, looking back at history, it can be seen that gender has played a vital role in determining one’s status in society. The challenges women faced began when they were merely young girls. These girls were raised with the idea that they were only suitable for certain occupations, usually only to serve as wives and mothers. These beliefs of staying within their boundaries stick as fears in the mind of women so by the time adulthood approaches, they have already molded themselves to fit those beliefs. There are numerous works of literature that have given life to women in their fight for becoming free. One example, â€Å"The Chrysanthemums† by John Steinbeck, tells the story of Elisa and her struggle to break out of the feminine world. The idea of becoming more than an ideal wife strive women to push their boundaries as an attempt to gain power in a man’s world hoping, to be recognized for their strengths. Discrimination has always given men greater power over women, who are ideally supposed to sit within their limited boundaries. These traditions led to stronger women who wanted to attempt to push their boundaries. When Elisa is working in her garden, she notices her husband talking to couple of men and she â€Å"[looks] down toward the men by the tractor shed now and then,† (Steinbeck 1). Elisa looking at the men numerous times shows her curiosity to go outside her bounded life which is the fence that she is around. The fence symbolizes her life. This also symbolizes how she is very fed up with her married life and is now desperate to get out. But th... ...ue beauty, and thus never was interested in Elisa. So Elisa comes back into reality, and falls back into the hole of being felt as a housewife rather than a free individual, that she despised. Overall, the impact that the tinker makes on Elisa brings Elisa back to where she started. This illustrates the impact of Elisa pushing to expand her boundaries. Women try their best to push past their boundaries but can never achieve that, because of the over-pompous nature of men. Women are never seen for their strengths and are oppressed manner. Women were not able to reach their full potential because society refused to accept them liberally. This world would not be able to progress with the seclusion of women. It can be seen throughout history that gender prejudice limits the individual from doing what he/she wants to do. Nowadays, women are free to do as they please.

Partner Abuse Essays -- essays research papers

Partner Abuse Table of Contents Introduction 1 Literary review 1 Sampling 4 Data Collection 4 Data Analysis 4 Conclusion 6 Work Cited 7   Ã‚  Ã‚  Ã‚  Ã‚  Hypothesis: Do students believe that partner abuse is a problem on college campus.   Ã‚  Ã‚  Ã‚  Ã‚  Domestic violence spans the range of violent encounters and includes physical assaults, sexual assaults, verbal assaults, intimidation, threats, extreme emotional or psychological neglect and even death. The hypothesis of this paper is do students believe that partner abuse is a problem on college campus. To find out this I will include a literary review, which will include theories of why it might occur and prof from other sources. Most important a survey given out to Curry college students and its results will be included. I choose this topic to educate students on the violence in dating relationships. Literary review   Ã‚  Ã‚  Ã‚  Ã‚  Partner violence is typically defined as an act carried out with the intention of causing physical or mental pain to another person. Partner abuse is not only important as a phenomenon in itself but also because it precedes marital violence and thus may provide a link in transmission of violence. Here are some theories that may provide some reasons how partner abuse occurs and the prof that it is a problem on college campuses.   Ã‚  Ã‚  Ã‚  Ã‚  On theory of dating violence is the social learning theory. This theory examines the effects of either experiencing abuse as child or witnessing abusive between one's parents. Reachers of dating violence have found that there is a history of abuse is related to later involvement in an abusive relationship for both males and females. Also, found that having been abused as a child predicted later involvement in abuse for women but not for men. Abusive men were more likely to have witnessed violence between their parents than were women in an abusive marriage. Similarly, found that although more abused wives, they still were less likely to have witnessed marital violence than had non husbands. Therefore, although a history of either witnessing or experiencing abuse seems of either witnessing or experience abuse seems prevalent between men and women in abusive relationships, the exact nature of that influence on men and women remains unclear. (Alexander, Pamela C Journal of marria... ...o abusive situations.   Ã‚  Ã‚  Ã‚  Ã‚  The two most important findings that support my hypothesis. The first was that 75% of the surveyed stated that yes they have seen an incident of abuse either physical or verbal on campus. The second was that 60% of the student surveyed felt it was a problem on Curry colleges campuses. It has been shown in this paper that domestic abuse in the form of partner abuse is a problem on college campuses. I feel that this topic should be researched more widely and should be dealt with. Work Cited Alexander, Pamela C. Journal of marriage and the family What is transmitted in the   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  interggenerational transition of violence. 53, August 1991: p657-667 Caulfield, Marie B Journal of interpersonal violence The Assessment of dating aggression:   Ã‚  Ã‚  Ã‚  Ã‚  Empirical evaluation of the conflict tactics scale v7 n3 sep. 1992: p350-64 Deacon, James Maclean's Sexes what is ‘abuse'? v106 February /22/ 93 p54 LeJeune, Chad Journal of interpersonal violence Taking Responsibility: sex differences in   Ã‚  Ã‚  Ã‚  Ã‚  reporting dating violence v.9 n.2 p181-94 1995

Business Ethics and Corporate Social Responsibilty Essay

Business ethics and corporate social responsibility Introduction Anglo American is one of the world’s leading mining companies. It is a UK public limited company and operates on a global scale. Anglo American operates mainly in the primary sector of the world economy. This, as the name suggests, covers industries involved in the first stage of economic activity, such as mining and agriculture. Anglo American operates throughout the world. It has extensive operations in Africa, where 76% of its employees live. It is also a major employer in Europe. Its Tarmac aggregates and construction products business employs nearly 7,000 people in the UK. As a primary producer, Anglo American plays an important role in the world economy. Anglo American produces five main types of raw material.†¢ Business ethics †¢ Corporate social responsibility †¢ Effects of ethical behaviour †¢ Benefits of ethical behaviour Public limited company: a company whose shares are traded on the London Stock Exchange, denoted by the initials plc. Primary sector: the first stage in producing goods. Pressure group: an organisation formed by people with a common interest who get together to further that interest, for example, nongovernmental organisations. Ethics: moral principles or rules of conduct and behaviour accepted by members of society. Corporate social responsibility: the responsibility of an organisation to wider society, to a range of stakeholders including the community and society at large. Mining operations can have a big impact on the environment and on the societies where they work. Since most mineral resources belong to nation states, mining companies largely depend upon a licence to operate from governments. This allows them to extract and process minerals in return for investment and the payment of taxes and royalties. Increasingly it is also important to get the consent of local communities to mining development – a ‘social licence’ to operate. Like all businesses, mining companies are under increasing scrutiny from pressure groups as well as the general public. Anglo American seeks to adopt fair and sound business practice. The company believes that it has an important role to play in building the capabilities of the communities where it works. Issues such as combating corruption and promoting revenue transparency are high on the company’s business agenda. This case study shows how Anglo American seeks to make ethical choices in its business practice. What are business ethics? Business ethics are moral principles that guide the way a business behaves. The same principles that determine an individual’s actions also apply to business. Acting in an ethical way involves distinguishing between ‘right’ and ‘wrong’ and then making the ‘right’ choice. It is relatively easy to identify unethical business practices. For example, companies should not use child labour. They should not unlawfully use copyrighted materials and processes. They should not engage in bribery. However, it is not always easy to create similar hard-and-fast definitions of good ethical practice. A company must make a competitive return for its shareholders and treat its employees fairly. However a company also has wider responsibilities. It should minimise any harm to the environment and work in ways that do not damage the communities in which it operates. This is known as corporate social responsibility. ANGLO AMERICAN 25 www. thetimes100. co. uk The law is the key starting point for any business. Most leading businesses also have their own statement of Business Principles which set out their core values and standards. In Anglo American’s case, this is called ‘Good Citizenship’. A business should also follow relevant codes of practice that cover its sector. Many companies have created voluntary codes of practice that regulate practices in their industrial sector. These are often drawn up in consultation with governments, employees, local communities and other stakeholders. Anglo American has played an active part in initiatives such as the Extractive Industries Transparency Initiative, the United Nations Global Compact and the Global Reporting Initiative. GLOSSARY Code of practice: written guidelines governing business behaviour. This could take the form of a voluntary code or a legally enforced set of regulations. Universal Declaration of Human Rights: a declaration adopted by the United Nations General Assembly in 1948 outlining human rights that should apply to all people. Engagement: the process of involving others in the decision making process. Anglo American has also contributed to the Voluntary Principles on Security and Human Rights. This code sets out principles and practices for ensuring that a company’s need to ensure the security of its employees and operations in volatile countries does not adversely impact upon the local population. Thus the Principles provide guidance on how both private and public security forces assigned to protect a mining operation or an oil and gas facility should be vetted, trained in human rights, monitored and controlled. Anglo American also aims to ensure that it plays a role in protecting the human rights of its employees and local people in countries in which it operates. The company supports the principles set forth in the Universal Declaration of Human Rights. All companies need to make a profit. However, Anglo American recognises that this objective must take account of ethics as shown in its statement on corporate responsibility: ‘Though providing strong returns for our shareholders remains our prime objective, we do not believe that these can or should be achieved at the expense of social, environmental and moral considerations. Indeed a long-term business such as ours will only thrive if it also takes into account the needs of other stakeholders such as governments, employees, suppliers, communities and customers. ’ An important process used by Anglo American is that of stakeholder engagement. This enables it better to understand the perspectives and priorities of external groups that are affected by its activities and to factor them into its decision-making processes. To support this work at a local level, Anglo American has developed a Socio-Economic Assessment Toolbox or SEAT process. This ‘toolbox’ helps managers to measure the impact of activities on the company and communities. It also helps to improve a mine’s contribution to development through, for example, using its supply chain needs to generate new businesses or to improve the water or electricity infrastructure. They use this toolbox to engage with stakeholders including community representatives. 26 Sometimes communities have to be resettled, with government sanction, in order for important mineral deposits to be accessed. This can cause controversy and divisions in the communities concerned. International best practice sets out a number of key stages in such a process including the need for structured consultation, fair compensation and the importance of restoring and enhancing the livelihoods of people in their new locations. Recently Anglo American has had to undertake two such relocations in South Africa at the villages of Ga Pila and Motlhotlo. These were undertaken with the support of the provincial government and local tribal leadership and after consultation with local people lasting for several years leading to agreement with each householder. New villages have been built with better houses and infrastructure and more land for farming. The relocation programme was voluntary. The relocation programme at Motlhotlo is still under way but at Ga Pila 98% of those living in the old village took up the offer to move to the new village. www. thetimes100. co. uk GLOSSARY Empowerment giving responsibility for making decisions to lower levels within the organisation or community. Indigenous: naturally existing in a place or country rather than arriving from another place. Why should a business act ethically? Businesses have great potential to transform people’s lives and to alleviate poverty through generating economic growth. They produce goods and services that customers want and they create jobs. Through paying taxes, they contribute to government revenue that can finance schools, hospitals and other public services. However, a business must keep in tune with the wishes of the societies it serves or it runs the risk of alienating its shareholders, stakeholders and customers. This would be bad for business, reducing growth and potentially affecting profit. Anglo American has to deal with many different levels of interest when setting up a new project. This includes, for example, the owners of the land and the people and services in the area. The current South African government has a policy of transferring a share of the ownership, management and benefits of the country’s mining industry to people previously excluded from the economy. Anglo American is backing the South African government in this process. This includes supporting black economic empowerment deals (BEE). Through this process, Anglo American has sold (usually at a small discount) 26% of its assets in South Africa to BEE groups. For example, Anglo American was instrumental in the creation of Exxaro. This is now the largest black-owned and managed mining company listed on the Johannesburg Stock Exchange. It also aims to have at least 40% of its managers drawn from the ranks of previously disadvantaged ethnic groups. Governments in the developing world face many challenging social and economic problems. They need companies that are ready to be part of the solution. Anglo American believes that it can support governments in reducing poverty and inequality and in improving health and welfare. In South Africa, the company has been a major campaigner for AIDS education. It was the first major company in South Africa to announce that it would provide free anti-retroviral drugs to its HIV-positive employees. It now has the largest workplace HIV/AIDS education, voluntary testing and treatment programme in the world. After running the programme for five years studies have shown that the programme has become self-financing through reducing deaths and the attendant loss of skills and cutting absenteeism rates by boosting the health of infected workers. What are the effects of acting ethically? Most business activity incurs financial costs such as equipment and labour. Non-financial costs include noise and impact on the environment. There is a financial cost to acting ethically. To engage stakeholders takes time and money. Mining in ways that minimise environmental impacts is more expensive than extracting resources regardless of impact. An ethical business also recognises its responsibility for minimising the non-financial costs. The Pebble Project in Alaska is a good example of the way that Anglo American takes account of non-financial costs. This is a gold and copper mining project in the early stages of assessment. This could provide new jobs and revenues for the Alaskan economy at a time when oil and gas revenues have been falling. However, some people are concerned that the mine could damage fish stocks and wildlife. Therefore, Anglo American has been consulting widely and through a structured process with local people, politicians, businesses and especially indigenous people. 27 ANGLO AMERICAN Anglo American has made it clear that it will only seek to proceed with the project if it can be done without damage to the local fisheries. It will also give priority to the recruitment of local people. www. thetimes100. co. uk The benefits of ethical behaviour Anglo American establishes goals each year for sustainable development. These goals include: †¢ working without fatal accidents †¢ eliminating occupational diseases †¢ increasing diversity in the workplace †¢ increasing the benefits of mining for local communities †¢ increasing energy efficiency. By working towards these goals, Anglo American hopes to gain a competitive advantage. By demonstrating a more caring and sustainable approach, the company is able to differentiate itself from rival mining companies. It makes Anglo American more likely to be the partner of choice for many governments and communities in the developing world. It also helps with its position on the stock market. Most long-term investors, such as pension funds that run investments for millions of ordinary people in the UK, believe that it is important for a company to consider social and ethical issues and not just the financial bottom line if a business is to be sustainable. Anglo American sees shareholder returns and social and environmental responsibilities as complementary activities. This puts the company in a stronger position. All stakeholders benefit – shareholders, employees, governments, local communities and suppliers. GLOSSARY Sustainable development: development which meets present needs without compromising the ability of future generations to achieve their own needs and aspirations. Competitive advantage: a strategic element that enables an organisation to compete more effectively than its rivals. Governance: the process of making decisions and governing. Conclusion Anglo American is a multinational organisation with a high profile in the primary extractive sector. Because many new mineral deposits are to be found in developing countries, some of which have weak governance, Anglo American recognises that it must be rigorous in observing local laws, even if they are not always enforced. It has a significant role in supporting good governance initiatives and boosting the opportunities available to the communities associated with its mines. The company is involved in a range of initiatives to help these communities, such as AIDS testing and provision of new local services like schools and clinics. Its socio-economic assessment toolbox helps it measure its impact and engage with local communities to resolve issues and to underpin initiatives like small business development or partnerships with local farmers. The Times Newspaper Limited and  ©MBA Publishing Ltd 2008. Whilst every effort has been made to ensure accuracy of information, neither the publisher nor the client can be held responsible for errors of omission or commission. The financial and non-financial benefits to the company and shareholders are shown in several ways. Anglo American is trusted as a business partner that takes into account social and environmental issues. It has licence to operate in countries like South Africa, Brazil or Chile, where it is playing an important part in encouraging local business development. Questions 1. What are business ethics? Give two examples of business practices that stakeholders would regard as ethical and two that might be considered unethical. 2. The benefits of ethical business behaviour affect the business itself and the wider community. Taking an example of an Anglo American business project, identify the benefits to the local community and to the company’s shareholders. 3. How is Anglo American’s reputation enhanced by engaging with local communities in decision-making? Why is it important for this engagement to be an ongoing process? 4. Some business decisions involve a careful balance of social, economic and environmental considerations. Evaluate how Anglo American achieves that balance, using examples from the case study.