Wednesday, May 6, 2020
The Importance Of Organizational Communication - 1856 Words
The Importance of Organizational Communication Since the inception of organizational theory, scholars and managers have explored means of enhancing worker satisfaction and productivity, while also seeking to identify the primary contributors to employee satisfaction. Chester Barnard (1938), in explaining his theory of cooperative systems, was keenly aware of the fact that people work together, that they are interdependent, and that they must cooperate and communicate with one another in order for work to be done. In his discussions of the group process, he also anticipated much of what is being researched in organizational communication today. Barnard saw that group interaction created a system of values, perceptions, and expectations that could differ significantly from those of the formal system. The most general direct effects of informal organization are customs, mores, folklore, institutions, social norms and ideas (Barnard, 1938, p. 116). He saw this informal system as an important and often indispensable part of the forma l system (p. 121,) but that ââ¬Å"major executives and even entire executive organizations are often completely unaware (p.121) of this informal process. One of the main effects of an informal system is its transmission of expected behaviors through the use of roles and norms. Finally, in his discussion of cooperation and specialization, Barnard emphasized that the correct order of cooperative acts is the first step in the development of cooperativeShow MoreRelatedThe Importance Of A Communication Contract Helps Keep Organizational Relationships And Communication Between People1602 Words à |à 7 Pages A communication contract helps to keep organizational relationships and communication between people in respectful and professional manners. According to Dresp-Langley (2009), a contract in communication promotes an ethical speech, which can be also revised by business leaders. 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